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2) PRIVACY POLICY (POPIA + COOKIES) — KiddyKarts (DSD MAX)

Last updated: 30 July 2026

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This Privacy Policy explains how DSD MAX (“KiddyKarts”, “we”, “us”) collects, uses, shares, and protects your personal information when you visit or buy from https://www.kiddykarts.com/ (“Site”). We process personal information in line with South Africa’s Protection of Personal Information Act (POPIA).

1) What we collect

We may collect:

  • Contact details: name, email, phone number.

  • Order details: items purchased, delivery address, order notes.

  • Payment info: payments are processed by Wix-supported payment providers; we don’t store full card details.

  • Account info: if you create a member account (login details, order history).

  • Device/usage data: IP address, browser type, pages viewed, approximate location, and similar analytics data.

  • Messages: emails, chat messages, support requests.

2) Why we collect it (purpose)

We use your information to:

  • process and deliver orders,

  • provide customer support and handle returns/refunds,

  • send order/service messages (e.g., confirmations, shipping updates),

  • prevent fraud and keep the Site secure,

  • improve the Site and customer experience,

  • send marketing messages only if you consent or where permitted by law (you can opt out anytime).

3) Sharing your information (including Third-Party Suppliers)

We may share necessary information with:

  • Suppliers and fulfilment partners (including Zendrop) to pack and ship your order,

  • Couriers/shipping providers to deliver your order,

  • Payment providers to process payments,

  • Wix and connected apps that power the Site (hosting, analytics, email, security),

  • Legal/regulatory bodies if required by law.

We only share what’s needed for the purpose.

4) International transfers

Because we use third-party suppliers/fulfilment partners, your information may be processed or stored outside South Africa. We take reasonable steps to ensure appropriate safeguards are in place.

5) Cookies & similar technologies

We use cookies and similar technologies to:

  • keep the Site working (security, login, cart),

  • remember preferences,

  • measure performance and improve the Site,

  • support marketing (where enabled).

You can manage cookies in your browser settings. Some features may not work properly if cookies are disabled.

6) How long we keep information

We keep personal information only as long as needed for the purposes above, including legal, accounting, and tax requirements.

7) Your rights (POPIA)

You may request to:

  • access your personal information,

  • correct/update it,

  • object to certain processing,

  • withdraw consent for marketing,

  • request deletion where legally applicable.

To make a request, contact us at hello.kiddykarts@gmail.com.

8) Security

We take reasonable technical and organisational measures to protect your information. No system is 100% secure, but we work to prevent unauthorised access, loss, or misuse.

9) Children’s privacy

Our products are for children, but the Site is intended for adults to purchase. We do not knowingly collect personal information from children without appropriate consent.

10) Contact

DSD MAX (KiddyKarts)
Cawood Crescent, Uitenhage, 6229, South Africa
Email: hello.kiddykarts@gmail.com

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