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1) TERMS & CONDITIONS — KiddyKarts (DSD MAX) (South Africa)

Last updated: 30 July 2026

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These Terms & Conditions (“Terms”) govern your use of https://www.kiddykarts.com/ (“Site”) and any purchase made through the Site. By using the Site or placing an order, you agree to these Terms.

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1) About Us

This Site is operated by DSD MAX (“KiddyKarts”, “we”, “us”, “our”).
Address: Cawood Crescent, Uitenhage, 6229, South Africa
Email: hello.kiddykarts@gmail.com

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2) Eligibility & Use of the Site

You must be at least 18 years old (or have permission from a parent/guardian) to place an order. You agree not to misuse the Site or attempt to interfere with its security or operation.​

3) Products, Information & Availability

We aim to display accurate product descriptions, images, pricing, and availability. However:

  • product images may differ slightly from the delivered item (e.g., packaging, colour tones),

  • specifications may change without notice,

  • stock availability can change quickly.​

4) Dropshipping & Fulfilment (Third-Party Suppliers)

We use third-party suppliers and fulfilment partners (including Zendrop) to source, pack, and ship products to you. This means:

  • items may ship from local or international warehouses,

  • orders may arrive in multiple parcels,

  • delivery times are estimates and may vary due to supplier processing times, courier delays, customs processes, or peak periods.​

5) Pricing, Currency & Errors

All prices are shown in South African Rand (ZAR) unless stated otherwise. Prices may change at any time.
If a pricing or listing error occurs, we may cancel the order and refund you, or contact you to confirm the correct details before processing.

6) Orders & Acceptance

Placing an order is an offer to purchase. An order is only accepted once payment is successfully processed and we confirm the order and/or the order is dispatched by our fulfilment partner.
We may refuse or cancel orders for reasons including suspected fraud, incorrect pricing, stock issues, or delivery restrictions.

7) Payments

We use secure payment processing through Wix-supported payment providers. We do not store your full card details. You agree to provide accurate billing and contact information.

8) Shipping & Delivery

Estimated delivery: 5–7 business days after dispatch (estimate only; not guaranteed).
Address accuracy: You are responsible for providing a complete and correct delivery address.
Tracking: Tracking is provided where available once issued by the supplier/courier.

9) Customs, Import VAT & Other Fees (Important)

Some orders may be fulfilled from outside South Africa. In those cases, customs duties, import VAT, clearance/handling fees, or other charges may be applied by SARS or the courier.

  • Unless we explicitly state “duties included” on the product page or at checkout, these charges are the customer’s responsibility.

  • If such fees are charged, you agree to pay them directly to the courier/SARS as required for delivery.

  • If you refuse to pay required import fees and the parcel is returned, abandoned, or destroyed, we may be unable to refund shipping costs and may deduct any non-recoverable supplier/courier charges.

10) Returns, Refunds & Exchanges (CPA)

Returns and refunds are governed by the Consumer Protection Act, 2008 (CPA) and our Returns Policy.

Defective/damaged/incorrect items:
If you receive an item that is defective, damaged, or not what you ordered, contact us within a reasonable time with your order number and photos. Where applicable under the CPA, we will arrange a replacement or refund.

Change-of-mind returns (where applicable):
If a return is permitted for change-of-mind, items must be unused, in original condition, and in original packaging. Return shipping and original delivery fees may apply unless the CPA requires otherwise.

Hygiene/safety-sensitive items:
For health and safety reasons, certain products may not be returnable once opened/used, unless defective.

Supplier involvement:
Because fulfilment is handled by third-party suppliers, return addresses and processes may differ per product. We will provide the correct return instructions after you contact us.

11) Cancellations

If you request cancellation before dispatch, we’ll try to stop fulfilment. If the order has already been processed/dispatched, cancellation may not be possible and the returns process will apply instead.

12) Product Safety & Intended Use

Some products are intended for specific ages and must be used under adult supervision. Always follow age recommendations, safety warnings, assembly instructions, and care instructions. We are not responsible for harm caused by misuse, failure to supervise, or use contrary to instructions.

13) Intellectual Property

All content on the Site (text, images, logos, design) is owned by or licensed to us and may not be copied or used without permission.

14) Privacy

Your personal information is handled according to our Privacy Policy and applicable South African data protection law, including POPIA. We may share necessary information with suppliers, fulfilment partners, and couriers to deliver your order.

15) Limitation of Liability (to the extent allowed by law)

We are not liable for indirect or consequential losses arising from use of the Site or delivery delays, to the extent permitted by law. Nothing in these Terms limits any rights you have under the CPA or other applicable laws.

16) Force Majeure

We are not responsible for delays or failure to perform due to events beyond our reasonable control (including courier disruptions, customs delays, strikes, natural disasters, or supplier outages).

17) Governing Law

These Terms are governed by the laws of the Republic of South Africa.

18) Changes to These Terms

We may update these Terms from time to time. The latest version will be posted on the Site with an updated “Last updated” date.

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