2) STORE POLICY — KiddyKarts (DSD MAX)

Last updated: 30 July 2026

This Store Policy explains how we operate and what you can expect when shopping with KiddyKarts.

Customer care

If you need help with an order, delivery, return, or product question, contact us at:
hello.kiddykarts@gmail.com
Please include your order number for faster assistance.

Order processing & fulfilment

We use third-party suppliers and fulfilment partners (including Zendrop) to source, pack, and ship products. This may result in split shipments and varying delivery times.

Product information

We aim to keep product descriptions, images, and pricing accurate. However, product packaging, colours, and specifications may vary slightly, and availability can change without notice.

Pricing & promotions

All prices are shown in ZAR unless stated otherwise. Promotions, discount codes, and offers may be changed or withdrawn at any time and may have conditions (expiry dates, minimum spend, product exclusions).

Cancellations

If you request cancellation before dispatch, we’ll try to stop fulfilment. If the order has already been processed/dispatched, cancellation may not be possible and the returns process will apply instead.

Returns & refunds

Returns and refunds are governed by the CPA and our Returns & Refunds Policy. For damaged/defective/incorrect items, contact us with photos and your order number.

Privacy

We handle personal information in line with POPIA. Please see our Privacy Policy for details.

Safety & intended use

Many products are intended for specific ages and must be used under adult supervision. Always follow product instructions and safety warnings.

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